Complete Device Lifecycle Management Built on ServiceNow Technology

Increase productivity, save costs, and effectively manage all your company’s devices throughout their lifecycle: our software for your Device Lifecycle Management offers you a one-stop solution. Trust our specialized technology, seamlessly integrate our powerful management tool into your ServiceNow environment, or use it as a web application. This way, you benefit from all the advantages of a holistic approach, from procurement to management and disposal.

Discover All Benefits

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Globally Present with Our Managed Services

Available in 52 countries, our services offer consistent, reliable support tailored to each market’s specific needs. For global clients with worldwide mobile contracts, we monitor and optimize processes between customers and local mobile providers to ensure smooth operations and optimal contract terms.

From Procurement to Disposal:

Managing Your Devices’ Lifecycle

Efficient and uninterrupted use of smartphones, tablets, and other devices requires productive and efficient management. This begins with planning and should encompass provision and upkeep up to disposal. Synergies can be created at every stage, ensuring more efficient use of all devices in your company.

Plan Ahead, Manage More Efficiently

The choice of the right operating system and manufacturer, demand forecasting, strategic purchasing planning, and cost-efficient procurement are the starting points of our Device Lifecycle Management.

Learn More About Planning and Procurement

Seamless Integration, Centralized Configuration

We ensure all services are delivered via your Mobile Device Management system, ServiceNow integration, or a standalone web application. We cater to specific requirements and security standards, ensuring maximum protection for all devices before delivery.

Learn More About Deployment and Configuration

Act Proactively, Ensure Operations

We personally and directly handle the training of your employees and comprehensive management of your mobile contracts, consolidating cost and repair information on a central platform. We proactively update and maintain all devices, ensuring smooth operation.

Learn More About Support and Care

Identify Problems, Find Solutions

In the event of a defect, we replace devices within 24 hours in Europe, handle warranty processing, certified repair, and data deletion compliant with DIN 66399 in the case of disposal.

Learn More About Exchange and Warranty Handling

Secure Data, Recycle Environmentally

At the end of the lifecycle, we ensure proper data deletion compliant with DIN 66399, achieving good residual sale value, or recycling devices in an eco-friendly manner.

Learn More About Dismount and End-of-Use